If you — or your parent — let a "technician" take control of a computer, they may still have a way back in. We find every remote-access tool they installed, preserve court-quality evidence, check what accounts were exposed, and shut the door for good.
Any one of these means it's worth a look. The most dangerous part usually isn't the malware — it's that they can call back.
We identify every remote-access tool, hidden service, and startup entry the scammer left — not just the obvious one. Most cases have several.
We reconstruct exactly what happened and package it with hashes and chain of custody — a report your bank, card issuer, and the police can actually use.
We check which accounts and cards were on screen or accessible, so you know precisely what to protect — no guessing, no over-scaring.
We remove the re-contact hooks and tell you exactly what to expect next — because these crews try again, often within days.
The "we'll fix your infected PC" world is full of scams. So here's what we will never do:
Read a real (anonymized) case: Anatomy of a Remote-Access Scam →
Tell us what happened. We reply fast — usually the same day. Nothing to install to reach us.